Why should I back the campaign now?
Once the campaign closes, the introductory pricing here will no longer be available. If you want the absolute lowest price and best deal on this assortment of minis, you’ll want to pledge before the campaign ends.
Last updated: February 14, 2024 12:49
Are these STL files? Will you make STL files available?
This project is for physical miniatures. At this time we are not offering STL files for this campaign.
Last updated: February 14, 2024 12:49
Where are the miniatures being produced?
All of the miniatures are being produced by us at our two facilities in the USA.
Last updated: February 14, 2024 12:50
Do the miniatures come pre-assembled?
Most of the minis will be a single piece that will not require assembly (bases are separate, see renders on the campaign page for accurate depiction). Due to the practicalities of injection molding, some minis will be in two or more parts. These can be assembled using super glue (cyanoacrylate). The parts will only fit one way and will not require instructions. Some minimal preparation may be required.
Last updated: February 14, 2024 12:51
Are bases included?
Yes, each mini will come with an appropriately sized round black plastic base. The bases are sized 25mm, 50mm, 75mm and are ~3mm tall. The base is not part of the miniature and will need to be attached using super glue (cyanoacrylate).
Last updated: February 14, 2024 12:52
Do I need to prime the minis before painting?
No, you can paint directly on them with acrylic paint. Although you can use primer if you wish (even spray primer is OK to use).
Last updated: February 14, 2024 12:53
What is the expected delivery date for this campaign?
To be honest, that all depends on how well successful the campaign ends up. The more backers on the project, the longer it will take to produce the minis, pack them and ship. However, our last two campaigns have been delivered 6 months earlier than we originally estimated, so you can be sure we’re going to work as quickly as we can to get these minis into your hands!
Last updated: February 26, 2024 16:42
Will there be a pledge manager?
Yes, we will have a pledge manager available here on Backerkit. The pledge manager will open approximately 2-3 weeks after the campaign ends.
Last updated: February 14, 2024 12:54
How do I pledge for an add-on?
There are two ways to do so. First, you can include add-ons as part of your pledge as you proceed through the pledge process. We have a bunch of add-ons available which you can view when selecting your pledge options before finalizing your pledge.
Alternatively, if you aren’t 100% sure of which add-ons you’d like to get, you can add the dollar amount of the add-ons you expect to want to your pledge total. You will be credited your full pledge amount in the pledge manager after the campaign to allocate towards any add-ons you wish to purchase there.
Last updated: February 14, 2024 12:56
Can I purchase more than one copy of a pledge?
Yes, additional pledges will be available in the pledge manager after the campaign ends. If you add additional funds to your initial pledge those funds will be credited to you in the pledge manager to allocate towards any add-ons or additional pledges offered there.
Last updated: February 14, 2024 12:57
Can I purchase additional copies of any of the miniatures included in the campaign?
We will have a la carte purchasing options for all Dragon’s Hoard Remastered miniatures, including stretch goals and the Red Dragon available in the pledge manager.
Last updated: February 14, 2024 12:58
Does a $1 pledge get me access to the pledge manager?
You will need to back the campaign at the Pledge Manager Access level ($5) to get access to the pledge manager and the campaign exclusive pricing after the campaign ends.
Last updated: March 15, 2024 02:05
Will there be a retailer pledge level?
No, we do not plan to offer one for this campaign. If you are a retailer, please message us directly with inquiries.
Last updated: February 14, 2024 13:00
What is the scale of your miniatures?
28mm scale. If you are familiar with the WizKids D&D line of miniatures scaling, these miniatures are comparably sized.
Last updated: February 14, 2024 13:00
Are the sizes of the miniatures being listed anywhere?
Yes, we have a Google sheet that is linked on the campaign page which details the height (mm) of all revealed and unlocked models and the size base it will come with.
Last updated: February 14, 2024 13:01
I have a problem with my pledge or pre-order, how can I get help?
Please email us at [email protected] with your issue and we will be happy to assist you!
Last updated: March 25, 2024 07:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.